What Our Clients Say About Us

Once again may I say it was a breath of fresh air, speaking to a real person rather than being passed from one person to another who do not know who you are. Your personal service was excellent, thank you very much.

Mike Morris

Stephen's Bakery Ltd

Your approach has undoubtedly been the best and most constructive relationship I’ve had with someone in the HR industry. When I was looking for support I was very strict on the criteria. I wanted commercial advice that let me know where I stood with employment law and how it could work to get the best out of my staff, and for my staff, and not just a speaking law book. You came through with this completely.

Douglas Haig, Managing Director

James Douglas Sales Lettings

When we were looking to outsource our HR requirements we did not want a faceless ‘call centre’ service that provided ‘off the shelf’ advice and solutions. We signed up with Connective Business Solutions who provide our business with an effective, personal and professional service covering all our HR needs. We know who we are dealing with and they work with us to give us what we want and need. They are proactive and always at hand to help.

Peter Jones, Director

The Eden Centre

We took the step to outsource our HR requirements and engaged Connective Business Solutions. The service has been truly outstanding and has allowed us to operate with confidence knowing we have a professional no nonsense HR set up in place. Mark and the team have provided an expert, professional and pro-active service. We unequivocally recommend Connective Business Solutions to anyone looking for a personal and effective HR service.

David Sibbons, Principal

Elidyr Communities Trust

I am impressed with speed of your response on all different matters. The new Contracts are excellent and the HR handbook is very easy to read and use. It has been most helpful in resolving numerous enquires from Staff and managers. Thank you so much for your continued support. It is very reassuring to know that you are at the end of the phone, when I need help.

Patrycja Nowak

Century Wharf

I found Mark very professional, helpful and friendly. I now have peace of mind that the HR side of my business is covered. It really helps to know and trust someone and always deal with the same person, rather than a random person at some call centre. I would recommend this business because of their professionalism, dedication and willingness to provide exactly what a business needs when they need it.

Jackie Hooper, Managing Director

The JDH Group

Mark has been our HR adviser in excess of 5 years and am consistently impressed by his level of advice and support for our business. Mark has effectively become part of the team over this time and assists from pure basic HR advice through to developing the team and was hugely influential in us achieving our Investors In People status. The legal advice on how to do things is his core service but Mark goes much further than this and I believe this is where he far exceeds other HR companies. He focuses on practical solutions and takes into account the business, not just the black and white letter of the law. Mark now has assisted us to recruit a HR administrator and mentors her to great effect, showing that he provides truly excellent support no matter the size of the business; he has seen us grow from 5 to 35 people and hopefully many more still. If it’s a simple HR query or wondering how to develop your company culture I would thoroughly recommend speaking to Mark about your HR needs.

Douglas Haig, Vice Chairman

Residential Landlords Association

Your advice always managed to blend the legal requirements, the commercial reality and human dimensions to produce win-win solutions for all. I knew that I could rely on you as my outsourced HR department leaving me free to focus on growing the business. It has been a genuine pleasure to work with you and all the team at Connective Business Solutions and I have no hesitation in recommending your services to any company requiring HR support.


Six Forward

Angela was appointed Project Manager for procuring our new HR system. I found her easy to work with, dependable, reliable, knowledgeable and flexible in approach. She sorts issues and provides regular updates keeping everything on track. Angela is able to gently guide customers/suppliers to achieve the project goals. She has excellent communication skills and I would be pleased to work with her again. I have no hesitation in recommending Angela.

Kerry Chown, Human Resources Manager

Sport Wales

Connective Business Solutions have been a fresh breath of air to our business! Good professional advice, very cost effective and always willing to help.

Rob Summerhill, Sales & Marketing Manager

Ambassador Fire & Security

ORBITS have partnered with Connective Business Solutions to offer training to our clients. We chose them as we were searching for a partner who is flexible, knowledgeable and able to engage with our clients on both a 1-1 and group level. Angela provides all this and more, and the feedback we have received has been excellent. I would not hesitate to recommend both Angela and Connective Business Solutions for your training needs.

Jim Lewington, Director

Original Business IT Solutions

Upon meeting Mark and discussing my requirements I knew that this person and company would be the right choice. I am glad to say he was. He is a resourceful and professional person who has given what I needed, always available for advice and importantly giving the right advice which is essential. I have no hesitation in recommending Mark and Connective to any business.

Onkar Singh, General Manager

The Three Saints Hotel

I would like to express my gratitude for the recent training Angela delivered to our National Governing Bodies. The training was very well received and post-course feedback was all positive. One of the key benefits of the training was the low volume of support queries which I attributed to the quality of the training. I would not hesitate to consider Connective Business Solutions for our future training needs.

Simon Napper, Head of ICT

Sport Wales

Connective Business Solutions offer a comprehensive list of services, from one-off advice to providing a bespoke HR infrastructure. It has been very useful to deal with Mark in the main, but our dealings with the team as a whole have been a wholly positive experience. Their response times to queries are very speedy and they go all out to ensure a positive outcome in any situation, enabling us to make safe and cost-effective decisions.

Will Jones, Manager

Brindavan Care Home

As a business consultancy business specialising in compliance, we recognise the importance of ensuring that we have the right employment solutions in place. Having previously worked with other organisations that never quite delivered what we were looking for, we were delighted to discover Connective Business Solutions and remain appreciative of the ongoing support and tailored service that you provide. Thank you.

Jodie Read, Managing Director

Penarth Management

Connective Business Solutions has provided us with detailed tailored and up to date HR and Health & Safety policies. The documentation is detailed and well constructed. Mark and Jon have both been extremely helpful with any incidents we have had and have provided great support throughout our time with them. Their friendly professional approach is a real bonus, we have enjoyed the visits from Mark and Jon and highly recommend their services.

Josh Spokes, Manager


We were recommended to Connective Business some years ago it has been a pleasure to work with them. They are very helpful, knowledgeable and highly efficient with great attention to detail, always someone at the end of the phone to advise, or support on-site. Working with Connective Business I receive a prompt & reliable service, it is for this reason I look forward to our continued partnership, highly recommend Mark & the team to any business.

Janine Sharpless, Director

David Taylor (Garages) Ltd

Both Mark and John have always dealt with any problems we may have promptly and professionally taking the worry away from us. Connective Business Solutions update our policies and procedures every year without hassle, they are definitely my safety net.

Beverley Anderson, Director

Relief Care Services Ltd

Connective Business Solutions was recommended to me by a colleague. From my first meeting with Mark to discuss my requirements to now, I am pleased to say I am extremely happy with the service provided. They are always professional & at the same time friendly, ensuring all my HR is current & up to date with legislation, there to support my managers with any issues. They have done this by listening, giving advice & being supportive. Thank you

Andrea Bennett, Director

Glasallt Fawr

Colourtone Masterbatch have been using the services of Connective Business Solutions for the last two years and have found their help invaluable. They have helped us compile our staff handbook, employment contracts and guided us through the minefield of employment law.

Steve Morris, Director

Colourtone Masterbatch Ltd

As a local SME with minimal internal HR experience & support we decided that we needed the expertise of a local company to assist us in this area. We had previously used a large corporate company to assist us but felt that their advice was very generic & their service was extremely impersonal. Mark & his team have restored our faith in using external partners, the service we receive is professional, responsive & ultimately acute to our sector.

Rachel Willis, Sales Marketing Manager

Caer Health Services

If you’re looking for a cost-effective professional solution to guide you through the myriad of complications that surround effective HR, then my suggestion would be to let Mark & Angela take the strain while you concentrate on what you’re best at. Having experts in your corner enables you to grow your business with the knowledge that the finer points of HR are always covered without stretching vital resources best used elsewhere.

Dave Beese, Director


I have known Mark in a business capacity for over 12 years and have been using his HR services for the last few. His knowledge of the HR market is excellent and I find the flexible delivery of services and advice both suitable and cost effective. I have no hesitation in recommending Mark and Connective.

Adam Rees, Partner

City Group Financial Advisors

After getting to know Mark and his company and listening to great recommendations from people who had used his services before I thought I would enlist his help for my companies HR requirements. I couldn’t be more pleased that I did. Mark is very knowledgeable in his field and gives me the comfort that as a company we are always up to date with our commitments as an employer. I highly recommend Mark’s services to any business owner out there.

Hayley Jones, Director

Rainbow Print

Great service when needed to review my HR needs. Brought all my contracts up to date with minimal fuss. Would highly recommend

Jon Rees, Director

Rees IT Group

I had a load of policies for my business and they were all written differently. Mark from Connective came and met with me, looked at what we needed and tidied it all up into a staff handbook. Mark also helped me with a difficult situation and when he gives advice it’s really easy to understand in plain English.

Kevin Gutteridge, Owner

Grills Steakhouse Restaurant

If you need HR advice from a straight talking, and genuine nice guy, then Marks your man! Simple as that.

Steve White, Managing Director

Thornbury Collections

Mark means business. In all my dealings with Mark, I have always found him to be a highly skilled HR and business professional. Mark is easy to work with and is very knowledgeable in his field. People are important to him and this is reflected in his approach to HR and business.

Graeme Layzell, Owner

Life In Motion

Mark is very supportive and has a wealth of knowledge which proved to be invaluable. Mark is also a very friendly and helpful individual that is always willing to support fellow business owners, which is why I would recommend Mark to any business, the services his company provide are second to none. Mark is also very committed and delivers a quality service on time every time.

Martin Biginelli, Owner

Coaching Four Success

I can without doubt recommend Mark and Connective for any staffing issues within your business. I hold the uttermost confidence in recommending his HR skills whilst I also understand local businesses have been extremely impressed on price and service delivery.

Ben Rogers

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